This work focuses on one of the most critical issues to plague the wireless telecommunications industry today: the loss of a valuable subscriber to a competitor, also defined as ch...
Jorge Ferreira, Marley B. R. Vellasco, Marco Aur&e...
The wealth of information contained in the world-wide web has created much interest in systems for integrating information from multiple sites. We describe a universal wrapper mac...
We have developed models of how strategies are constructed and retained as male and female high school and university students gain experience in solving online qualitative chemic...
Ron Stevens, Amy Soller, Melanie Cooper, Marcia Sp...
Frameworks are increasingly employed as a useful way to enable object-oriented reuse. However, their size and complexity make understanding how to use them difficult. Previous wor...
Information systems (IS) and software engineering (SE) have shared the domain of systems and software development for several decades with too little overlap in practice and resea...