178 search results - page 18 / 36 » Lessons Learned using CBR for Customer Support |
75
Voted
VLDB
2007
ACM
15 years 3 months ago
2007
ACM
Improving business processes is critical to any corporation. Process improvement requires analysis as its first basic step. Process analysis has many unique challenges: i) compani...
HICSS
1998
IEEE
15 years 1 months ago
1998
IEEE
A review of the various models of New Product Development (NPD) process shows that although different approaches have been proposed, they are in fact all variants on a linear them...
AOSD
2006
ACM
15 years 1 months ago
2006
ACM
The goals of aspect oriented software development (AOSD) and frameworks for configurable protocols (CPs) are similar in many respects. AOSD allows the specification of crosscuttin...
114
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WWW
2002
ACM
15 years 10 months ago
2002
ACM
An important trend in Web information processing is the support of multimedia retrieval. However, the most prevailing paradigm for multimedia retrieval, content-based retrieval (C...
CE
2007
14 years 9 months ago
2007
Lifelike, interactive digital characters, serving as mentors and role-playing actors, have been shown to significantly improve learner motivation and retention. However, the cost...