178 search results - page 26 / 36 » Lessons Learned using CBR for Customer Support |
AH
2004
Springer
15 years 3 months ago
2004
Springer
This paper presents a comparison among several well-known machine learning techniques when they are used to carry out a one-session ahead prediction of page categories. We use reco...
PERCOM
2003
ACM
15 years 9 months ago
2003
ACM
Abstract. We present our results of the conceptual design and the implementation of ubiquitous computing applications using smart identification technologies. First, we describe su...
UIST
2000
ACM
15 years 2 months ago
2000
ACM
In this paper we investigate the use of scene graphs as a general approach for implementing two-dimensional (2D) graphical applications, and in particular Zoomable User Interfaces...
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IEAAIE
1994
Springer
15 years 1 months ago
1994
Springer
Two recent projects at ORA have used a blackboard framework during system design.1 DANA is a multimedia network monitoring system, while MARRS is a real-time passive radar system....
ECR
2007
14 years 9 months ago
2007
In the everyday business world, the sourcing process of multiple goods and services usually involves complex negotiations (via telephone, fax, etc) that include discussion of prod...