178 search results - page 29 / 36 » Lessons Learned using CBR for Customer Support |
MOBILITY
2009
ACM
15 years 2 months ago
2009
ACM
The convergence of desktop, mobile and web application development has resulted in new types of software systems. These new systems are built to leverage the World Wide Web, and t...
CAV
1998
Springer
15 years 1 months ago
1998
Springer
Assume-guarantee reasoning has long been advertised as an important method for decomposing proof obligations in system veri cation. Re nement mappings (homomorphisms) have long bee...
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ECHT
1992
15 years 1 months ago
1992
This paper discusses experiences and lessons learned from the design of an open hypermedia system, one that integrates applications and data not "owned" by the hypermedi...
EPEW
2008
Springer
14 years 11 months ago
2008
Springer
Abstract. Component-based software performance engineering (CBSPE) methods shall enable software architects to assess the expected response times, throughputs, and resource utiliza...
C++
1994
14 years 11 months ago
1994
ne the design and detail the implementation of a language extension for abstracting types and for decoupling subtyping and inheritance in C++. This extension gives the user more of...