178 search results - page 33 / 36 » Lessons Learned using CBR for Customer Support |
TREC
2004
14 years 11 months ago
2004
The TREC 2004 Terabyte Track evaluated information retrieval in largescale text collections, using a set of 25 million documents (426 GB). This paper gives an overview of our expe...
WWW
2009
ACM
15 years 10 months ago
2009
ACM
With the advent of Web 2.0 technologies, websites have evolved from static pages to dynamic, interactive Web-based applications with the ability to replicate common desktop functi...
111
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MOBISYS
2007
ACM
15 years 9 months ago
2007
ACM
The NEMO project is exploring the use of mobile sensor nodes to augment physical work artefacts in order to ensure compliance with health and safety regulations. In this paper we ...
117
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ICETE
2004
14 years 11 months ago
2004
ser provides abstraction for supporting flexible security policies that can be developed using the low-level primitives of the browser. We believe our browser architecture will be ...
102
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CORR
2004
Springer
14 years 9 months ago
2004
Springer
The rapid e-commerce growth has made both business community and customers face a new situation. Due to intense competition on the one hand and the customer's option to choose...