178 search results - page 8 / 36 » Lessons Learned using CBR for Customer Support |
HICSS
2003
IEEE
15 years 2 months ago
2003
IEEE
This paper compares popular client and server architectures used for groupware. It presents a client framework and evaluates native, installed clients, Java-based applications, an...
ICCBR
2001
Springer
15 years 2 months ago
2001
Springer
Abstract. Planning the ongoing care of Alzheimer's Disease (AD) patients is a complex task, marked by cases that change over time, multiple perspectives, and ethical issues. G...
AAAI
2007
14 years 12 months ago
2007
In the majority of cases, steel production constitutes the inception of the Supply Chains they are involved just as in automotive clusters or aerospace. Steel manufacturing compan...
SIGUCCS
2003
ACM
15 years 2 months ago
2003
ACM
The University of Delaware has a powerful legacy SIS system. The University plans to replace this system in 2004-05. In the meantime, we have populated WebCT rosters using custom ...
CSCW
2000
ACM
14 years 9 months ago
2000
ACM
This paper asks the question: how might CSCW system design obtain and be informed by an adequate real-world, real-time understanding of work and organisation on any occasion of wor...