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CSCW
2000
ACM
15 years 4 months ago
A Knowledge-based Approach to Handling Exceptions in Workflow Systems
This paper describes a novel knowledge-based approach for helping workflow process designers and participants better manage the exceptions (deviations from an ideal collaborative ...
Mark Klein, Chrysanthos Dellarocas
SIGMOD
2002
ACM
116views Database» more  SIGMOD 2002»
16 years 5 months ago
Methodology for Development and Employment of Ontology Based Knowledge Management Applications
In this article we illustrate a methodology for introducing and maintaining ontology based knowledge management applications into enterprises with a focus on Knowledge Processes a...
York Sure, Steffen Staab, Rudi Studer
WISE
2007
Springer
15 years 11 months ago
User-Friendly Semantic Annotation in Business Process Modeling
Current problems in Business Process Management consist of terminology mismatches and unstructured and isolated knowledge representation in process models. Semantic Business Proces...
Matthias Born, Florian Dörr, Ingo Weber
124
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AIME
2005
Springer
15 years 10 months ago
Which Kind of Knowledge Is Suitable for Redesigning Hospital Logistic Processes?
A knowledge management perspective is rarely used to model a process. Using the cognitive perspective on knowledge management in which we start our analysis with events and knowled...
Laura Maruster, René J. Jorna