This paper describes a novel knowledge-based approach for helping workflow process designers and participants better manage the exceptions (deviations from an ideal collaborative ...
In this article we illustrate a methodology for introducing and maintaining ontology based knowledge management applications into enterprises with a focus on Knowledge Processes a...
Current problems in Business Process Management consist of terminology mismatches and unstructured and isolated knowledge representation in process models. Semantic Business Proces...
A knowledge management perspective is rarely used to model a process. Using the cognitive perspective on knowledge management in which we start our analysis with events and knowled...