Innovation in the small business can be conceived of as a management process and challenge. This process, when mapped, offers a framework that can be used to encourage and enhance...
A core prescription from the knowledge management movement is that the successful management of organizational knowledge will prevent firms from “reinventing the wheel.” Infor...
Sue Newell, Harry Scarbrough, Jacky Swan, Maxine R...
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
This paper takes as its starting point the paradox of process and care in a mental health setting. On the one hand, a number of ‘care pathways’ can be defined and employed, to...
Optimization problems such as resource allocation, job-shop scheduling, equipment utilization and process scheduling occur in a broad range of processing industries. This paper pr...
Keshav P. Dahal, Stuart Galloway, Graeme M. Burt, ...