Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
: When considering the addition of a mobile presentation channel to an existing web-based application, project managers should know how the mobile channel’s characteristics will ...
The International Organization for Standardization (ISO) has defined Quality Management, but it has not yet adopted standards for developing Quality Management Systems (QMSs), nota...
There is no doubt that SOA and BPM will continue to evolve dependently for the next ten years. Preparing common research infrastructures will require most important efforts of web ...
: In a component-based development process the selection of components is an activity that takes place over multiple lifecycle phases that span from requirement specifications thro...