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ER
2007
Springer
85views Database» more  ER 2007»
15 years 3 months ago
A Taxonomy of Customer Relationship Management Analyses for Data Warehousing
Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
Colleen Cunningham, Il-Yeol Song
IJWET
2007
91views more  IJWET 2007»
14 years 9 months ago
Performance tuning and cost discovery of mobile web-based applications
: When considering the addition of a mobile presentation channel to an existing web-based application, project managers should know how the mobile channel’s characteristics will ...
Matthias Book, Volker Gruhn, Malte Hülder, An...
CAISE
2009
Springer
14 years 7 months ago
Developing Quality Management Systems with DEMO
The International Organization for Standardization (ISO) has defined Quality Management, but it has not yet adopted standards for developing Quality Management Systems (QMSs), nota...
Jos Geskus, Jan L. G. Dietz
SOCA
2008
IEEE
14 years 9 months ago
Log-based mining techniques applied to Web service composition reengineering
There is no doubt that SOA and BPM will continue to evolve dependently for the next ten years. Preparing common research infrastructures will require most important efforts of web ...
Walid Gaaloul, Karim Baïna, Claude Godart
JUCS
2008
130views more  JUCS 2008»
14 years 9 months ago
Experimenting the Automated Selection of COTS Components Based on Cost and System Requirements
: In a component-based development process the selection of components is an activity that takes place over multiple lifecycle phases that span from requirement specifications thro...
Vittorio Cortellessa, Ivica Crnkovic, Fabrizio Mar...