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SIGUCCS
2000
ACM
15 years 2 months ago
2000
ACM
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
SIGUCCS
2000
ACM
15 years 2 months ago
2000
ACM
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
NPIV
1999
ACM
15 years 2 months ago
1999
ACM
We built a tool to visualize and explore program execution traces. Our goal was to help programmers without any prior knowledge of a program, quickly get enough knowledge about it...
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HICSS
1999
IEEE
15 years 2 months ago
1999
IEEE
Knowledge management is an increasingly important source of competitive advantage for organizations. Knowledge is a renewable, re-usable and accumulating asset of value to firms t...
CIA
1999
Springer
15 years 2 months ago
1999
Springer
When we communicate with others in a most primitive way like face-to-face conversation, we normally gather at a common physical place. This physical constraint has been recognized ...