Software is a ubiquitous component of our daily life. We often depend on the correct working of software systems. Due to the difficulty and complexity of software systems, bugs an...
David Lo, Hong Cheng, Jiawei Han, Siau-Cheng Khoo,...
The increasing availability of electronic communication data, such as that arising from e-mail exchange, presents social and information scientists with new possibilities for char...
R. Dean Malmgren, Jake M. Hofman, Luis A. N. Amara...
Database technology is playing an increasingly important role in understanding and solving large-scale and complex scientific and societal problems and phenomena, for instance, un...
Kernel methods have been applied successfully in many data mining tasks. Subspace kernel learning was recently proposed to discover an effective low-dimensional subspace of a kern...
Jianhui Chen, Shuiwang Ji, Betul Ceran, Qi Li, Min...
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...