The conversion of a legacy system to a system based on a commercial-off-the-shelf (COTS) package demands a dedicated guidance. The assumption that it is just a matter of adopting ...
SIP (Session Initiation Protocol) is a signaling protocol standardized by IETF, aiming to manage the multimedia transmission sessions among different parties. This paper illustrate...
The implementation of computerized workflow systems to support the collection and dissemination of patient information has been an area of focus in healthcare for many years. This...
In this paper we present a B2B integration project, which aims to augment the added value of services instead of improving efficiency by automating processes. This paper introduce...
Process descriptions are used in workflow and related systems to describe the flow of work and organisational responsibility in business processes, and to aid in coordination. How...
Paul Dourish, Richard Bentley, Rachel Jones, Allan...