Peer-to-Peer (P2P) applications continue to grow in popularity, and have reportedly overtaken Web applications as the single largest contributor to Internet traffic. Using traces ...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
We discover communities from social network data, and analyze the community evolution. These communities are inherent characteristics of human interaction in online social network...
Yu-Ru Lin, Yun Chi, Shenghuo Zhu, Hari Sundaram, B...
This paper presents an approach to visualize and analyze 3D building information models within virtual 3D city models. Building information models (BIMs) formalize and represent d...
Almost all medium- and large-scale businesses rely on electronic workflow systems to manage their business processes. A key challenge is to enable the easy re-use and modification...