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CIKM
2009
Springer
15 years 6 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
SIGMOD
2009
ACM
202views Database» more  SIGMOD 2009»
16 years 2 days ago
A comparison of flexible schemas for software as a service
A multi-tenant database system for Software as a Service (SaaS) should offer schemas that are flexible in that they can be extended for different versions of the application and d...
Stefan Aulbach, Dean Jacobs, Alfons Kemper, Michae...
SIGMOD
2005
ACM
159views Database» more  SIGMOD 2005»
16 years 15 hour ago
System RX: One Part Relational, One Part XML
This paper describes the overall architecture and design aspects of a hybrid relational and XML database system called System RX. We believe that such a system is fundamental in t...
Kevin S. Beyer, Roberta Cochrane, Vanja Josifovski...
IRI
2009
IEEE
15 years 6 months ago
Towards a General Entity Representation Model
In recent years, there is an increasing interest in the Semantic Web and the relevant technologies, which can have a significant impact in the context of information and knowledge...
Barbara Bazzanella, Themis Palpanas, Heiko Stoerme...
BTW
2007
Springer
114views Database» more  BTW 2007»
15 years 6 months ago
Transformation of Models in(to) a Generic Metamodel
: Model Management aims at developing new technologies and mechanisms to support the integration, evolution and matching of models. Such tasks are to be performed by means of a set...
David Kensche, Christoph Quix