We argue that expert finding is sensitive to multiple document features in an organization, and therefore, can benefit from the incorporation of these document features. We propos...
In this paper, we propose a new method of citation data clustering for author name disambiguation. Most citation data appearing in the reference section of scientific papers incl...
Abstract. A growing amounts of information are currently being generated and stored in the World Wide Web (WWW), in particular, researchers in any field can find a lot of publicati...
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
In an expert search task, the users' need is to identify people who have relevant expertise to a topic of interest. An expert search system predicts and ranks the expertise o...