In recent years, IT Service Management (ITSM) has become one of the most researched areas of IT. Incident Management and Problem Management form the basis of the tooling provided ...
We describe a privacy manager for cloud computing, which reduces the risk to the cloud computing user of their private data being stolen or misused, and also assists the cloud comp...
The increasing popularity of music recommendation systems and the recent growth of online music communities further emphasizes the need for effective playlist management tools able...
The concepts of Autonomic and Organic Computing (AC/OC) promise to make modern computer systems more secure and easier to manage. In this paper, we extend the observer/controller a...
Virtual project management in global organizations is both challenging and important. Being able to identify and apply best practices is an essential skill, as is an understanding...