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IEEESCC
2009
IEEE
15 years 10 months ago
Managing Faults in the Service Delivery Process of Service Provider Coalitions
In recent years, IT Service Management (ITSM) has become one of the most researched areas of IT. Incident Management and Problem Management form the basis of the tooling provided ...
Patricia Marcu, Larisa Shwartz, Genady Grabarnik, ...
115
Voted
CLOUDCOM
2009
Springer
15 years 10 months ago
A Privacy Manager for Cloud Computing
We describe a privacy manager for cloud computing, which reduces the risk to the cloud computing user of their private data being stolen or misused, and also assists the cloud comp...
Siani Pearson, Yun Shen, Miranda Mowbray
143
Voted
MMM
2008
Springer
114views Multimedia» more  MMM 2008»
15 years 10 months ago
Using Fuzzy Lists for Playlist Management
The increasing popularity of music recommendation systems and the recent growth of online music communities further emphasizes the need for effective playlist management tools able...
François Deliège, Torben Bach Peders...
SEUS
2008
IEEE
15 years 10 months ago
A Two-Layered Management Architecture for Building Adaptive Real-Time Systems
The concepts of Autonomic and Organic Computing (AC/OC) promise to make modern computer systems more secure and easier to manage. In this paper, we extend the observer/controller a...
Florian Kluge, Sascha Uhrig, Jörg Mische, The...
HICSS
2007
IEEE
104views Biometrics» more  HICSS 2007»
15 years 10 months ago
An Assessment Framework for Discovering and Using Patterns in Virtual Project Management
Virtual project management in global organizations is both challenging and important. Being able to identify and apply best practices is an essential skill, as is an understanding...
Deepak Khazanchi, Ilze Zigurs