Customer Service Management (CSM) offers a management interface between customer and service provider, which enables customers to individually monitor and control their subscribed...
The vision of dataspaces has been articulated as providing various of the benefits of classical data integration but with reduced up-front costs, which, combined with opportunitie...
Cornelia Hedeler, Khalid Belhajjame, Lu Mao, Norma...
Cross-organizational workflow management is an essential ingredient for process integration in virtual enterprises. To obtain cross-organizational workflow processes with robust s...
Abstract - In this paper we present an approach to incorporate design schedule management services into a flow management system. The basis of our approach is to derive a design s...
Contact management is an important part of everyday work. People exchange business cards to try to enter each other’s contact lists. Local businesses provide refrigerator magnet...