Users are storing ever-increasing amounts of information digitally, driven by many factors including government regulations and the public’s desire to digitally record their per...
Mark W. Storer, Kevin M. Greenan, Ethan L. Miller,...
Very few computer systems that have been deployed in rural developing regions manage to stay operationally sustainable over the long term; most systems do not go beyond the pilot ...
Sonesh Surana, Rabin K. Patra, Sergiu Nedevschi, M...
zation is a well-known method of abstracting physical resources and of separating the manipulation and use of logical resources from their underlying implementation. We have used ...
John K. Edwards, Daniel Ellard, Craig Everhart, Ro...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Antivirus software is one of the most widely used tools for detecting and stopping malicious and unwanted files. However, the long term effectiveness of traditional hostbased anti...