The effective management of a service organization requires measuring system performance on many attributes. Customer waiting time is inherent to nearly all service operations and...
In this paper, we describe two mission critical applications currently deployed by Telecom Italia in the Operations Support System domains. The first one called "Network Neut...
Aging effects, environmental changes, thermal drifts, and soft and hard faults affect physical systems by changing their nature and behavior over time. To cope with a process evolu...
Near-future linac projects put yet unreached requirements on the LLRF control hardware in both performance and manageability. Meeting their field stability targets requires a clea...
Background: High throughput laboratory techniques generate huge quantities of scientific data. Laboratory Information Management Systems (LIMS) are a necessary requirement, dealin...
James A. Morris, Simon A. Gayther, Ian J. Jacobs, ...