Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Workflow analysis is indispensable to capture modeling errors in workflow designs. While several workflow analysis approaches have been defined previously, these approaches do not...
— Cloud computing is gaining tremendous momentum in both academia and industry. The application of Cloud computing, however, has mostly focused on Web applications and business a...
BPEL is the de facto standard for business process modeling in today's enterprises and is a promising candidate for the integration of business and scientific applications tha...
Business and scientific workflow management systems (WfMS) offer different features to their users because they are developed for different application areas with different require...