Customers of public computing sites and faculty who use the public computer classrooms to teach want diversity in computing. Inevitably, there’s a group that does not want to te...
Prepaid customers in mobile telecommunications are not bound by a contract and can therefore change operators (‘churn’) at their convenience and without notification. This make...
Dejan Radosavljevik, Peter van der Putten, Kim Kyl...
The work described in this paper presents an approach on scheduling in a virtual enterprise in the tourism sector. This scheduling scenario has to reconcile customers' and ser...
Yarra Valley Water, a corporatised water utility achieved the significant efficiencies that are promised from the move towards privatisation. At the same time it substantially imp...
In recent years, enterprise system (ES) software markets have been very dynamic. While contemporary customers are increasingly seeking ES solutions that require less and less cust...