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IJCAI
1989
15 years 2 months ago
A Technique for Customizing Object-Oriented Knowledge Representation Systems, With An Application to Network Problem Management
Over the last few years, object-oriented techniques have gained an increasing recognition both in software engineering and in AI. Object-oriented systems present undisputable adva...
Lisiane Goffaux, Robert Mathonet
DSS
2006
119views more  DSS 2006»
15 years 1 months ago
Identifying issues in customer relationship management at Merck-Medco
Gholamreza Torkzadeh, Jerry Cha-Jan Chang, Gregory...
JSS
2006
116views more  JSS 2006»
15 years 1 months ago
Methodology for customer relationship management
The importance and presence of technological solutions in organizations supporting CRM are a vital business fact from the late nineties. Presently, the manufacturers figure in the...
Ricardo Chalmeta
EXPERT
2007
63views more  EXPERT 2007»
15 years 1 months ago
Cost-Sensitive-Data Preprocessing for Mining Customer Relationship Management Databases
Jeffrey Junfeng Pan, Qiang Yang, Yiming Yang, Lei ...