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» Managing Customer Expectations
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INFSOF
2007
64views more  INFSOF 2007»
15 years 1 months ago
Critical success factors for a customer relationship management strategy
Luis Eduardo Mendoza, Alejandro Marius, Marí...
COR
2007
139views more  COR 2007»
15 years 1 months ago
Computer assisted customer churn management: State-of-the-art and future trends
John Hadden, Ashutosh Tiwari, Rajkumar Roy, Dymitr...
ACE
2004
189views Education» more  ACE 2004»
15 years 3 months ago
Change and Innovation We Expect of ICT Teaching Staff
Many governments are emphasizing the need to improve ICT skills, research and innovations, often making special reference to the role of higher education. At the 2003 conference o...
B. Christo Potgieter
WWW
2010
ACM
15 years 8 months ago
Visualizing differences in web search algorithms using the expected weighted hoeffding distance
We introduce a new dissimilarity function for ranked lists, the expected weighted Hoeffding distance, that has several advantages over current dissimilarity measures for ranked s...
Mingxuan Sun, Guy Lebanon, Kevyn Collins-Thompson
IADIS
2003
15 years 2 months ago
A Conceptual Model for Electronic Commerce in the Semiconductor Industry
A conceptual business model using the electronic media for world commerce in the semiconductor industry is presented. The proposed model has a great potential to meet online custo...
Samar K. Saha