1709 search results - page 258 / 342 » Managing Customer Expectations |
186
Voted
IWQOS
2004
Springer
15 years 11 months ago
2004
Springer
— Traditional SLAs, defined by average delay or packet loss, often camouflage the instantaneous performance perceived by end-users. We define a set of metrics for service avai...
192
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DIALM
1999
ACM
15 years 10 months ago
1999
ACM
In this paper, we attempt to describe the evolving status of wireless communications and its impact on the future of mobile computing. We present a historical perspective and eluc...
188
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ISMIR
2000
Springer
15 years 9 months ago
2000
Springer
This presentation will focus primarily on work being done at Indiana University in the area of digital music libraries, with some discussion of related efforts. Indiana University...
166
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ATAL
2008
Springer
15 years 8 months ago
2008
Springer
We describe the commercial application of agents to the handling of catalogue and stock-control for the selling of books on the internet. The primary characteristic of the target ...
155
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BCSHCI
2008
15 years 7 months ago
2008
Customer satisfaction with regard to user interfaces becomes increasingly more important and is, eventually, decisive for the selection of systems within a competitive market. End...