1709 search results - page 265 / 342 » Managing Customer Expectations |
155
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SIGUCCS
2000
ACM
15 years 10 months ago
2000
ACM
As colleges and universities are moving into the realm of providing Internet connections to the residence dormitories (ResNet), the local help desk is becoming the focal point for...
144
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SIGUCCS
2000
ACM
15 years 10 months ago
2000
ACM
As the personal computer becomes a more integral part of the faculty member’s job, the increasing level of day-to-day computer support - often without increases in full-time sta...
182
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CIKM
2006
Springer
15 years 9 months ago
2006
Springer
The blogosphere--the totality of blog-related Web sites-has become a great source of trend analysis in areas such as product survey, customer relationship, and marketing. Existing...
171
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SIGUCCS
2000
ACM
15 years 9 months ago
2000
ACM
This paper discusses the technical and policy issues that West Virginia Network (WVNET) encountered when it expanded its statewide Internet dialup service through an outsourcing p...
178
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DEBS
2009
ACM
15 years 9 months ago
2009
ACM
Streaming data models have been shown to be useful in many applications requiring high-performance data exchange. Application-level overlay networks are a natural way to realize t...