Sciweavers

1709 search results - page 27 / 342
» Managing Customer Expectations
Sort
View
SIGUCCS
2003
ACM
15 years 9 months ago
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name"
Working on a small campus has many advantages: Familiarity with the majority of faculty and staff, in-depth knowledge of how systems interact, adding the personal touch to each in...
Mark Watts
ICSM
2002
IEEE
15 years 9 months ago
Consistency Management in the Presence of Simultaneous Client-Specific Views
This paper is about client-specific customization of systems that implement an on-line Internet service in the presence of simultaneous client-specific views. The problem is that ...
Eddy Truyen, Wouter Joosen, Pierre Verbaeten
ECIS
2000
15 years 5 months ago
Corporate Media - An Approach for Corporate Community Management
Victor Porak, Ulrike Geissler, Sabine Einwiller
SECURWARE
2008
IEEE
15 years 11 months ago
Analysis of Computer Infection Risk Factors Based on Customer Network Usage
— Epidemiology, the science that studies the cause and propagation of diseases, provides us with the concepts and methods to analyze the potential risk factors to which ADSL cust...
Yannick Carlinet, Ludovic Mé, Hervé ...
ACMICEC
2003
ACM
264views ECommerce» more  ACMICEC 2003»
15 years 9 months ago
Analysis of mobile commerce market in Hong Kong
Hong Kong is one of the cities with the highest penetration rate of mobile devices in the world. There is the potential for Hong Kong to be a leader of mobile commerce. Recently, ...
Chi-Hong Leung, Yuen-Yan Chan, Candy Suk Ching Cha...