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ASWC
2006
Springer
15 years 8 months ago
Minerva: A Scalable OWL Ontology Storage and Inference System
With the increasing use of ontologies in Semantic Web and enterprise knowledge management, it is critical to develop scalable and efficient ontology management systems. In this pap...
Jian Zhou, Li Ma, Qiaoling Liu, Lei Zhang, Yong Yu...
HICSS
2002
IEEE
121views Biometrics» more  HICSS 2002»
15 years 9 months ago
Internet Banking: A Customer-Centric Perspective
Many financial institutions are actively developing new electronic banking products for their retail customers. These efforts are can succeed only if their managers focus the prom...
Don Sciglimpaglia, David Ely
CIT
2006
Springer
15 years 8 months ago
Fuzzy data mining for customer loyalty analysis
One of the major conceptual analyses in analytical CRM is customer loyalty. Current methods use user defined and statistical methods for loyalty analysis. One of the major limitat...
Jay B. Simha, S. S. Iyengar
APSCC
2008
IEEE
15 years 11 months ago
Adaptive Learning Sequencing for Course Customization: A Web Service Approach
— We discuss a learning model that enables the creation of optimal learning strategies that suit learners’ needs. A customized learning content is delivered to learners as mana...
Ivan Madjarov, Abdelkader Bétari
ECIS
2001
15 years 5 months ago
Healthcare Portals - Customer Centricity in the Pharmaceutical Industry
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possibl...
Thomas Puschmann, Oliver Thalmann, Rainer Alt