With the increasing use of ontologies in Semantic Web and enterprise knowledge management, it is critical to develop scalable and efficient ontology management systems. In this pap...
Jian Zhou, Li Ma, Qiaoling Liu, Lei Zhang, Yong Yu...
Many financial institutions are actively developing new electronic banking products for their retail customers. These efforts are can succeed only if their managers focus the prom...
One of the major conceptual analyses in analytical CRM is customer loyalty. Current methods use user defined and statistical methods for loyalty analysis. One of the major limitat...
— We discuss a learning model that enables the creation of optimal learning strategies that suit learners’ needs. A customized learning content is delivered to learners as mana...
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possibl...