1709 search results - page 31 / 342 » Managing Customer Expectations |
136
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PFE
2001
Springer
15 years 9 months ago
2001
Springer
In this paper, we examine the role of knowledge management in the design, customization, and delivery of a family of electronically delivered products and services, specifically in...
115
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CDC
2008
IEEE
15 years 11 months ago
2008
IEEE
— In this paper, we study the Dynamic Traveling Repairman Problem (DTRP) for dynamic systems. In the DTRP, customers are arising dynamically and randomly in a bounded region R, a...
141
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MDM
2007
Springer
15 years 10 months ago
2007
Springer
—In many existing location-based services, a service provider becomes aware of the location of its customers and can, maybe inadvertently, leak this information to unauthorized e...
113
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MKM
2004
Springer
15 years 9 months ago
2004
Springer
Abstract. We present an overview of the current situation and recent and expected future developments in areas of copyright law and economics relevant to Mathematical Knowledge Man...
139
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SIGMETRICS
2000
ACM
15 years 4 months ago
2000
ACM
Quality of service of e-commerce sites has been usually managed by the allocation of resources such as processors, disks, and network bandwidth, and by tracking conventional perfo...