1709 search results - page 46 / 342 » Managing Customer Expectations |
159
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HICSS
2009
IEEE
15 years 11 months ago
2009
IEEE
Manufacturing companies that are expanding their product offering to cover also lifecycle services in the customers’ facilities are facing the increasing complexity and risk to ...
130
Voted
CONTEXT
2007
Springer
15 years 10 months ago
2007
Springer
In e-commerce applications, no systematic research has been provided to evaluate if the use of a detailed and rich contextual representation improves the user modeling predictive p...
131
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ECIS
2003
15 years 6 months ago
2003
The paper presents a product-based information management approach that promises a more efficient and effective delivery of IT services. Within a product-based information managem...
128
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EEE
2004
IEEE
15 years 8 months ago
2004
IEEE
Loyalty systems provide an interesting possibility for vendors in customer relationship management. This holds for both real world and online vendors. Beside potential benefits of...
133
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ERCIMDL
2004
Springer
15 years 10 months ago
2004
Springer
It is argued that we are experiencing a paradigm shift from a user perspective to a client perspective in library and information science. The paradigm shift is brought about by re...