1709 search results - page 54 / 342 » Managing Customer Expectations |
143
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JAIR
2008
15 years 4 months ago
2008
In a facility with front room and back room operations, it is useful to switch workers between the rooms in order to cope with changing customer demand. Assuming stochastic custom...
121
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WSC
2001
15 years 6 months ago
2001
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
107
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IADIS
2004
15 years 6 months ago
2004
The development of the Automatic Sale System on Web makes possible the control and the management of sales of any type of product of a company, carried through way web. The intent...
123
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IEEESCC
2005
IEEE
15 years 10 months ago
2005
IEEE
In today’s IT service market customers urge providers to grant guarantees for quality of service (QoS) which are laid down in Service Level Agreements (SLAs). To satisfy custome...
195
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AAAI
1993
15 years 6 months ago
1993
This paper describes a method for the development of dialogue managers for natural language interfaces. A dialogue manager is presented designed on the basis of both a theoretical...