Restaurant table management can have significant impact on both profitability and the customer experience. The core of the issue is a complex dynamic combinatorial problem. We sho...
Alfio Vidotto, Kenneth N. Brown, J. Christopher Be...
Electronic Commerce (EC) and Supply Chain Management (SCM) are fundamental strategic concepts when businesses are forging links with their suppliers and customers. This article an...
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
— An evolutionary “Third Way” approach for restructuring the electricity industry is proposed, striking a balance between the extremes of vertical integration and direct libe...
In ubiquitous networks, a lot of sensors and RFID readers will be connected to the networks as well as PCs and mobile phones are connected, and huge numbers of transactions are exp...