The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
The idea to develop applications and infrastructure software as software product lines (SPLs) is continuously growing in acceptance throughout the software industry. The ability t...
As new mobile communication technologies are becoming broadly available, there is urgent pressure to populate them with services that provide returns for the huge investements mad...
Pricing has become one of the main challenges of the networking community and is receiving a great deal of interest in the literature. In this paper, we analyze the so-called Pari...
We study an integrated supply chain design problem that determines the locations of retailers and the assignments of customers to retailers in order to minimize the expected costs...