Short time-to-market, easy adaptation to changes in business environment, and robustness of processes are key requirements in today’s business world. In the IT area of Business P...
This article critically appraises business model challenges in implementing remote management functionalities. Remote management is believed to create new service opportunities an...
The research reported in this paper examines how business value is being created and delivered by IT in large private organisations in Australia. The critical organisational gover...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Increasingly complex supplier-relationships dominate product development, independent of industries and products. Mostly the primary source of risks and later problems is insuffic...
Manuel Reis Monteiro, Christof Ebert, Matthias Rec...