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» Managing Requirements for Business Value
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ICNP
1998
IEEE
15 years 2 months ago
Darwin: Customizable Resource Management for Value-Added Network Services
The Internet is rapidly changing from a set of wires and switches that carry packets into a sophisticated infrastructure that delivers a set of complex value-added services to end...
Prashant R. Chandra, Allan Fisher, Corey Kosak, T....
ECIS
2000
14 years 11 months ago
Leveraging Professional Intellect in the Virtual Age
The paper explores the nature of professional intellect and the requirements for managing it, an area acknowledged as being under-researched. Five case studies in the professional ...
Dieter Fink
WSC
2001
14 years 11 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
SIGSOFT
2005
ACM
15 years 11 months ago
A case study on value-based requirements tracing
Project managers aim at keeping track of interdependencies between various artifacts of the software development lifecycle, to find out potential requirements conflicts, to better...
Matthias Heindl, Stefan Biffl
91
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HICSS
2008
IEEE
175views Biometrics» more  HICSS 2008»
15 years 4 months ago
Service-Oriented Resource Management
Service Management controls how business services are developed and delivered to customers. Business services must be flexible negotiable between customer and provider. Temporal a...
Jürgen Dorn, Hannes Werthner