This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
The alignment between business processes and software is inadequately supported in conceptual modelling, although business processes are often the starting point for software devel...
Abstract. Modeling and managing business processes that span multiple organizations involves new challenges, mainly regarding the ability to cope with change, decentralization, and...
: Along with rapidly changing market requirements for service-oriented business software new challenges for quality management, quality assurance, and testing arise. Customers must...
In this short position paper, the project of building intelligent business information infrastructure using semantic web, ontology, description logics, and other related knowledge...