Customer Relationship Management (CRM) is a strategy that supports an organization’s decision-making process to retain long-term and profitable relationships with its customers....
In this paper, some experiences of using the concurrent functional language Erlang to implement a classical vertical application, a risk management information system, are present...
David Cabrero, Carlos Abalde, Carlos Varela, Laura...
This paper introduces monitoring applications, which we will show differ substantially from conventional business data processing. The fact that a software system must process and...
A typical tabular business report contains a set of cells. The cells may contain raw numeric values, character labels, and formulas. This paper will present a bottom-up algorithm f...
“Radio Frequency Identification” (RFID) and the related EPC standards promise to enable an automatic collection of supply chain data for optimization purposes. While extensive...