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» Managing Requirements for Business Value
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HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
15 years 5 months ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi
NOMS
2008
IEEE
131views Communications» more  NOMS 2008»
15 years 6 months ago
Availability "weak point" analysis over an SOA deployment framework
— Availability is one of the important factors to be considered for business-driven IT service management. This paper addresses the issue of analyzing what we call availability w...
Lei Xie, Jing Luo, Jie Qiu, John A. Pershing, Ying...
EDBT
2012
ACM
395views Database» more  EDBT 2012»
13 years 2 months ago
Data management with SAPs in-memory computing engine
We present some architectural and technological insights on SAP’s HANA database and derive research challenges for future enterprise application development. The HANA database m...
Joos-Hendrik Boese, Cafer Tosun, Christian Mathis,...
EUNIS
2001
15 years 1 months ago
Management of Georgian Technical Universities Organization and Structure
: After the election of the Georgian Technical University in 1999 as a member of uropian Universities Association, the main accent was to improve economical and managerial educatio...
Alexandre Ediberidze, Ramaz Khurodze, Sh. Nachkebi...
IADIS
2004
15 years 1 months ago
Marketing capability and E-business performance: a case study of a retail bank
This paper addresses the significance of marketing capability for e-business performance in retail banking. A conceptual framework was built on the marketing and strategic managem...
Helena Ahola, Johanna Ahola