The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
— Availability is one of the important factors to be considered for business-driven IT service management. This paper addresses the issue of analyzing what we call availability w...
Lei Xie, Jing Luo, Jie Qiu, John A. Pershing, Ying...
We present some architectural and technological insights on SAP’s HANA database and derive research challenges for future enterprise application development. The HANA database m...
Joos-Hendrik Boese, Cafer Tosun, Christian Mathis,...
: After the election of the Georgian Technical University in 1999 as a member of uropian Universities Association, the main accent was to improve economical and managerial educatio...
This paper addresses the significance of marketing capability for e-business performance in retail banking. A conceptual framework was built on the marketing and strategic managem...