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» Managing the Risk of IT Outsourcing
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BDIM
2007
IEEE
171views Business» more  BDIM 2007»
15 years 4 months ago
A Model Driven Framework for IT Transformation
IT organizations are facing significant business and technical challenges today. On the business realm, companies are increasingly outsourcing their IT operations to specialized I...
Santhosh Kumaran, Tian Chao, Kamal Bhattacharya, P...
AINA
2007
IEEE
15 years 4 months ago
Conceptual Framework for a Comprehensive Service Management Middleware
Web services have greatly leveraged the world of Business-to-Business (B2B) communication and promise a lot more through dynamic service composition. In order to compose Web servi...
Farhana H. Zulkernine, Patrick Martin
DSS
2008
130views more  DSS 2008»
14 years 10 months ago
Knowledge representation concepts for automated SLA management
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...
Adrian Paschke, Martin Bichler
EDOC
2011
IEEE
13 years 9 months ago
Resource and Agreement Management in Dynamic Crowdcomputing Environments
Abstract—Open Web-based and social platforms dramatically influence models of work. Today, there is an increasing interest in outsourcing tasks to crowdsourcing environments tha...
Harald Psaier, Florian Skopik, Daniel Schall, Scha...
SIGUCCS
2000
ACM
15 years 1 months ago
On the Road to Becoming a Statewide ISP
This paper discusses the technical and policy issues that West Virginia Network (WVNET) encountered when it expanded its statewide Internet dialup service through an outsourcing p...
Roman Olynyk