We study the market partition between two distinct firms that deliver services to waiting time sensitive customers. In our model, the incoming customers select a firm on the basis...
In this work we model the relationship between the capacity and the Quality of Service (QoS) offered by the firm in a competitive scenario of two firm's working to maximize th...
In the last few years there has been much interest in the delivery of software-as-a-service. The concept of the remote delivery of software by Application Service Providers (ASPs)...
- This paper draws from an international research study on the strategic positioning of companies in the software and computing services industry (SCSI). It considers how outsourci...
Abstract: Nowadays, in the markets of broadband access services, traditional contracts are of "static" type. Customers buy the right to use a specific amount of resources...
Sergios Soursos, Costas Courcoubetis, Richard R. W...