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ECIS
2003
15 years 7 months ago
Application of the theory of organized activity to the coordination of social information systems
Co-ordination is seen as a fundamental aspect of organisational activity where computers can help. This is motivated by the need to reconcile the conflicts that arise from the div...
José A. Moinhos Cordeiro, Joaquim Filipe
JISBD
2001
15 years 7 months ago
Migration of Legacy Systems to the Web
Migration of Legacy Systems to the Web is one of the main concerns of enterprises looking for more flexible distributed application environments. This migration process comprises t...
Cristina Cachero, Jaime Gómez, Antonio P&aa...
IAAI
2003
15 years 7 months ago
Building Agents for the Customer Service Front
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
SPLC
2004
15 years 7 months ago
Software Product Family Evaluation
Abstract. This paper proposes a 4-dimensional software product family engineering evaluation framework. The four dimensions relate to the software engineering concerns of business,...
Frank van der Linden, Jan Bosch, Erik Kamsties, Ka...
WOA
2001
15 years 7 months ago
A Knowledge Modeling Tool for Rule-Based Agents
Different approaches to improve business process have been proposed. One of the most common techniques is based on software agents and workflow technology. A software agent can be...
Marco Repetto, Christian Vecchiola, Antonio Boccal...