Workflow management systems (WFMS) are a cornerstone of mission-criticial, possibly cross-organizational business processes. For largescale applications both their performance and ...
Staffing and scheduling optimization in large multiskill call centers is time-consuming, mainly because it requires lengthy simulations to evaluate performance measures and their ...
We currently observe a rising interest in mobile broadband, which users expect to perform in a similar way as its fixed counterpart. On the other hand, the capacity allocation proc...
Business applications of data mining in marketing often focus on use of predictive models to classify customer events such as acquisition, sales of products and services or custom...
In this paper, we present the performance of machine learning-based methods for detection of phishing sites. We employ 9 machine learning techniques including AdaBoost, Bagging, S...