59 search results - page 7 / 12 » Message Classification in the Call Center |
TPDS
2010
14 years 7 months ago
2010
—Considering an asynchronous system made up of n processes and where up to t of them can crash, finding the weakest assumption that such a system has to satisfy for a common lea...
CHI
2009
ACM
15 years 10 months ago
2009
ACM
Debugging and diagnostic tools are some of the most important software development tools, but most expect developers choose the right code to inspect. Unfortunately, this rarely o...
ISSAC
2007
Springer
15 years 3 months ago
2007
Springer
Partitioned Global Address Space (PGAS) languages combine the programming convenience of shared memory with the locality and performance control of message passing. One such langu...
COMPSAC
2002
IEEE
15 years 2 months ago
2002
IEEE
Technology presented in the paper [1] allows validation of software architecture before component upgrades. This paper presents a case study of applying this method to the upgrade ...
CHI
2007
ACM
15 years 9 months ago
2007
ACM
We present the case study of a complex, mixed-initiative scheduling system to illustrate Work-Centered Design (WCD), a new approach for the design of information systems. WCD is b...