This paper demonstrates that case-based reasoning is ideally suited to the creation of knowledge management systems. This is because of the close match between the activities of t...
The aerospace industry poses significant challenges to information management unlike any other industry. Data management challenges arising from different segments of the aerospac...
The research community has noted the need to retrieve the instance level of an ontology from bulk data stored in external data sources (e.g., a relational database), in order to de...
Traditionally, network operators have only used simple flat-rate unlimited data plans to vie for customers. But today, with the popularity of mobile devices and exponential growt...
Soumya Sen, Carlee Joe-Wong, Sangtae Ha, Mung Chia...
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...