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ECIS
2004
15 years 6 months ago
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Marianna Sigala
ECIS
2003
15 years 6 months ago
Factors influencing users' satisfaction with integrative knowledge management systems - A preliminary investigation
Those interested in improving the quality of an information system may also be interested in two particular research questions: “What factors influence the end users’ satisfac...
Bernard Terrill, Andrew Flitman
CHI
2002
ACM
16 years 5 months ago
"I'd be overwhelmed, but it's just one more thing to do": availability and interruption in research management
Many CSCW projects dealing with individual availability and interruption filtering achieve only limited success. Perhaps this is because designers of such systems have limited evi...
James M. Hudson, Jim Christensen, Wendy A. Kellogg...
VLDB
2008
ACM
141views Database» more  VLDB 2008»
16 years 5 months ago
Deploying and managing Web services: issues, solutions, and directions
Web services are expected to be the key technology in enabling the next installment of the Web in the form of the Service Web. In this paradigm shift, Web services would be treated...
Qi Yu, Xumin Liu, Athman Bouguettaya, Brahim Medja...
MOBIHOC
2002
ACM
16 years 4 months ago
Topology management for sensor networks: exploiting latency and density
In wireless sensor networks, energy efficiency is crucial to achieve satisfactory network lifetime. In order to reduce the energy consumption of a node significantly, its radio ne...
Curt Schurgers, Vlasios Tsiatsis, Saurabh Ganeriwa...