260 search results - page 1 / 52 » Methodology for customer relationship management |
JSS
2006
14 years 10 months ago
2006
The importance and presence of technological solutions in organizations supporting CRM are a vital business fact from the late nineties. Presently, the manufacturers figure in the...
ECIS
2003
14 years 11 months ago
2003
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
VLDB
2005
ACM
15 years 3 months ago
2005
ACM
A key challenge for companies is to manage customer relationships as an asset. To create an effective toolkit for the analysis of customer relationships, a combination of relation...
EUC
2005
Springer
15 years 3 months ago
2005
Springer
A new system for real-time customer relationship management is proposed. The system is based on deploying a network of RFID readers throughout an environment. Information about the...