In this paper we propose a recommender system that helps users to navigate though the Web by providing dynamically generated links to pages that have not yet been visited and are ...
Web 2.0 applications like Flickr, YouTube, or Del.icio.us are increasingly popular online communities for creating, editing and sharing content. However, the rapid increase in siz...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
This paper aims to detect users generating spam reviews or review spammers. We identify several characteristic behaviors of review spammers and model these behaviors so as to dete...
Most product search engines today build on models of relevance devised for information retrieval. However, the decision mechanism that underlies the process of buying a product is...