Traveller information, route planning, and service updates have become essential components of public transport systems: they help people navigate built environments by providing a...
Markov models have been widely used for modelling users' navigational behaviour in the Web graph, using the transitional probabilities between web pages, as recorded in the w...
Collaborative tagging systems allow users to assign keywords—so called “tags”—to resources. Tags are used for navigation, finding resources and serendipitous browsing and ...
Online stores providing subscription services need to extend user subscription periods as long as possible to increase their profits. Conventional recommendation methods recommend...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...