The Internet is rapidly changing from a set of wires and switches that carry packets into a sophisticated infrastructure that delivers a set of complex value-added services to end...
Prashant R. Chandra, Allan Fisher, Corey Kosak, T....
Segmentation based on RFM (Recency, Frequency, and Monetary) has been used for over 50 years by direct marketers to target a subset of their customers, save mailing costs, and imp...
Today a huge variety of methods to track and analyze the customers’ behavior in e-commerce systems is available. However, in traditional retail stores such systems are not widel...
Social networking has provided powerful new ways to find people, organize groups, and share information. Recently, the potential functionalities of the ubiquitous infrastructure le...
Viral marketing takes advantage of networks of influence among customers to inexpensively achieve large changes in behavior. Our research seeks to put it on a firmer footing by mi...