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WSC
1998
15 years 2 months ago
Avoiding the Blues for Airline Travelers
The fast growth in airline passenger traffic combined with the slow growth in airport capacity worldwide is putting a severe strain on the capability of airlines to adapt their pr...
Jane L. Snowdon, Soad El-Taji, Mario Montevecchi, ...
PERVASIVE
2009
Springer
15 years 8 months ago
Working Overtime: Patterns of Smartphone and PC Usage in the Day of an Information Worker
Research has demonstrated that information workers often manage several different computing devices in an effort to balance convenience, mobility, input efficiency, and content rea...
Amy K. Karlson, Brian Meyers, Andy Jacobs, Paul Jo...
ECIS
2004
15 years 2 months ago
The value of life histories in researching the adoption and use of M-services
Mobile services are a very important part of the e-commerce landscape. Although research has been conducted on what services people use and what value they attach to those service...
Patricia McManus, Craig Standing
ICEBE
2009
IEEE
127views Business» more  ICEBE 2009»
15 years 8 months ago
Simulation-Based Evaluation of Workflow Escalation Strategies
Workflows in the service industry sometimes need to deal with multi-fold increases in customer demand within a short period of time. Such spikes in service demand may be caused by...
Ka-Leong Chan, Yain-Whar Si, Marlon Dumas
SEKE
2009
Springer
15 years 8 months ago
An Agent-based Centralized e-Marketplace in a Virtual Environment
In this paper we present the design and implementation of an agent-mediated B2C e-Marketplace as part of the social and immersive 3D e-Tourism environment “Itchy Feet”. Custom...
Ingo Seidel, Markus Gärtner, Josef Froschauer...