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» Model Driven Development for Business Performance Management
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MMNS
2007
208views Multimedia» more  MMNS 2007»
14 years 11 months ago
Hybrid Overlay Networks Management for Real-Time Multimedia Streaming over P2P Networks
Recent growth of the multimedia content delivery over the Internet and the popularity of the peer-to-peer (P2P) architecture have opened new horizons for emerging novel services ov...
Mubashar Mushtaq, Toufik Ahmed
EMISA
2005
Springer
15 years 3 months ago
Unbundling and Deploying CRM Applications as e-Services
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...
Pedro R. Falcone Sampaio, Yong He
SIGMOD
2002
ACM
106views Database» more  SIGMOD 2002»
14 years 9 months ago
A Study on the Management of Semantic Transaction for Efficient Data Retrieval
Mobile computing technology is developing rapidly due to the advantages of information access through mobile devices and the need to retrieve information at remote locations. Howe...
Shi-Ming Huang, Irene S. Y. Kwan, Chih-He Li
AICCSA
2001
IEEE
103views Hardware» more  AICCSA 2001»
15 years 1 months ago
Toward a Comprehensive Framework for Software Process Modeling Evolution
Software process modeling has undergone extensive changes in the last three decades, impacting process' structure, degree of control, degree of visualization, degree of autom...
Osama Eljabiri, Fadi P. Deek
WSC
2001
14 years 11 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm